Serve as a permanent record of employee and a source of information of social security and withholding tax reports. All the employment policies and procedures must be consistent with applicable federal state laws governing equal employment opportunity. In general such laws prohibit discrimination in selection and hiring process.
Orientation and training of staff: After proper selection needs to be followed by adequate orientation and training of the employee, which results in increase productivity and reduced employee turnover. During the orientation process, discussion should be on the basis of give and take basis on the following points: Basic goal and philosophy of the pharmacy.
Duration of lunch hours. Overtime rules and compensation. Policy of coffee break. Rules about punctuality. Uniform rules and paying schedule for uniform purchase and maintenance. Safety and security regulations. Telephone usage and answering authority of telephonic questions. Personal telephone usage. Vacation policy Policy regarding leave sick or personal business Opportunities and procedures for advancement or promotions. Policies on employees purchase and discount. These points concern to both the employer and the employee so a clear discussion about them prevents, reduces problems between employers and the employee.
After a general orientation to the pharmacy, the employee needs specific training in the duties and responsibilities of the job. Sink—or— swim method of training is insufficient to pick up knowledge on the job, for this purpose a community pharmacy should arrange a sophisticated training program.
There are effective simple training methods that can be used. The sponsored system of training is most suitable for a pharmacy. A new employee is assigned to a capable experienced employee who explains and demonstrates the job in questions. Conference method can also be used, by itself of sponsored system. Compensation: Retaining good employees is one of the most difficult problems faced by the community pharmacy manger. Many factors decides keeping of employees but most important factor is the compensation plan.
Adequate compensation is necessary, not only to retain employee but also to encourage them to work toward the overall goals and objectives of the pharmacy. Receipt of Drug What is a drug? A drug can be given three possible operational definitions: a chemical substance that affects the processes of the body or mind; any chemical compound used on or administered to humans or animals as an aid in the diagnosis, treatment or prevention of disease, or other abnormal condition, for the relief of pain or suffering, or to control or improve any physiologic or pathologic state; A substance used recreationally for its effects on the central nervous system.
Since the advent of the essential drug concept, essential drugs have been defined by WHO as those that are indispensable and necessary to satisfy the health care needs of the majority of the population.
They should therefore be available and accessible at all times, in the appropriate dosage forms and at prices affordable to all. This definition does not in any way diminish the usefulness of any drug that may not be on any given essential drug list. It is a conscious attempt to utilize available resources on the most important drugs of benefit to the majority of the population while recognizing the competition in the public sector.
Requisition, supply and receipt of drugs Drug request Drugs that are ordered for use in the health centre must be approved for use in the centre. Drugs in the health centre should be relevant to the pattern of endemic diseases as well as the type of services being provided in the health centre.
It is advisable to request drugs on a regular basis to prevent shortages. If drugs are not always available, patients may lose confidence in the health centre and will be discouraged from visiting it. It is important to make requests on a regular basis, as drugs will only be delivered when requested. The delivery time should be taken into consideration in ensuring that drugs are not in short supply.
The original and two other copies of the form will be sent to the central store when completed. The fourth copy is kept in the dispensary to remind the health worker in charge of drugs or items requested. Ensure that the following items are filled in correctly o Name of drug and dosage form; o Unit of issue and quantity requested; o The requisition number it is preferable to begin with a new number each year, e.
Acetylsalicylic acid 1, tab mg tab 2. Magnesium trisilicate tab 3. Chloroquine mg b 1, tab 4. ORS sachets 50 sachets 5. Procaine penicillin vial 1 vial To be completed in four copies. Health centers normally receive their drug supplies from central, regional or health services area medical stores. In very rare cases they may obtain drugs from other sources.
The request should not be excessive and should preferably ask for quantities that can be used in between delivery times. The quantity of drugs requested is made in the appropriate column of the form and is sent to the medical store from which drugs are supplied. The request is made on the basis of approved delivery time, time frame or in emergency. The quantities of drugs delivered or issued from the medical stores should be entered in the appropriate column of the form. The records of requisition and receipt of drugs from the medical store are kept in the health centre in an approved manner.
Check off each drug after checking. Take note of the unit price of each drug and compare it to the previous unit price. Check that all original boxes, tins or bottles are unopened and are in good condition.
Check the labels and ensure that there are no expired drugs being received. Any drugs already expired or soon to expire that cannot be consumed before expiration or drugs not in good condition should be returned for destruction or redistribution to other centers. Place drugs with shorter expiration dates in front of the shelf so that they can be reached and used first.
Remember to record the new stock on the respective stock bin cards and appropriate forms. Disposal of expired drugs o Take unused, unneeded, or expired prescription drugs out of their original containers and throw them in the trash. Putting them in impermeable, non -descript containers, such as empty cans or sealable bags, will further ensure the drugs are not diverted.
Some communities have pharmaceutical take-back programs or community solid- waste programs that allow the public to bring unused drugs to a central location for proper disposal.
Where these exist, they are a good way to dispose of unused pharmaceuticals. Sometimes these chemical compounds after their expiry may attain toxic nature will harm us if we consume. The better way to use them beneficially is to mix the content of these medicine into the soil of our garden plants.
Some of the nutrients present in these medicines will act as growth promoters and if antibiotics are there will help to protect plants from diseases. The other method of disposing them is throw them in a pit and cover with soil. Keep medicines always out of reach of the children. Please avoid using polithin. Drug safety Specifically, new scientific discoveries are generating an emerging science of safety that will help prevent adverse events by improving the methods used in the clinic to target a specific drug for use in patients for whom benefits relative to risks are maximized.
This new science will also give us the tools to prevent adverse events by rapidly identifying drug safety problems before they can cause injury. This new science combines a new understanding of disease and its origins at the molecular level including of adverse events resulting from treatment with new methods of signal detection, data mining, and analysis that are enabling researchers to generate hypotheses about and confirm the existence and cause of safety problems, as well as about the unique genetic and biologic features of the person that will determine how he or she responds to treatment.
In general, fixtures are less versatile than displays and in-store design layouts, but when planned carefully, they become a defining part of a retail space. Walzer recommends minimal, clean, and uncluttered fixtures, and modular signage areas to promote offers.
Fixtures need to drive a premium look and feel. Windows welcome customers from the outside and draw them into the store where layout design and the various elements of visual merchandising go to work. The window display requires careful attention to lighting, size of display units, type of merchandise featured, props like mannequins , and signage. Concentrate on how to create community and engagement with store design.
If there is a local artist or ceramist or musician, use those pieces in the stores. As discussed, the visual presentation of merchandise and the influence of store layout design is vital to retail strategy.
There are also functional considerations involved in the overall store layout that impacts the customer experience. One example is to keep design functional with the overall space. Create walkways to guide the purchase journey with easy wayfinding. Store layout planning and design is a profession all its own. The design knowledge and planning skills required to develop an entirely new retail store, modify an existing floor plan, or even remodel a specific area of your store is a daunting task for retailers focused on attracting customers and earning revenue.
The good news is that an entire network of design professionals, store planners, project managers, architects, contractors, and more operate and serve in the largest private sector employment category of the U.
The following resources are available to retailers looking to explore store layout design and planning:. One application you can use to create diagrams of store layouts is Google Drawing, a free software application available in the Chrome Web Store.
For store planners, retail consultants, design professionals, or the aspiring DIY retailer, there is a market for drawing and floor planning software to help you create professional retail store layouts. The following list of solutions offers diagramming tools that let you customize existing store layout templates and explore different design ideas. Drawing software provides libraries of design elements for architecture, furniture, fixtures, and floor plan specific symbols.
Like most SaaS software-as-a-service solutions today, some of the solutions listed below offer customer support and tutorials, cloud hosting features, and software integration with your existing store management software and standard operating systems. Empower your people to go above and beyond with a flexible platform designed to match the needs of your team — and adapt as those needs change.
The Smartsheet platform makes it easy to plan, capture, manage, and report on work from anywhere, helping your team be more effective and get more done. Report on key metrics and get real-time visibility into work as it happens with roll-up reports, dashboards, and automated workflows built to keep your team connected and informed.
Try Smartsheet for free, today. In This Article. What Is a Retail Store Layout? The interior retail store layout has two important components: Store Design: The use of strategic floor plans and space management, including furniture, displays, fixtures, lighting, and signage. Website designers and user experience UX researchers use space management techniques and web design principles to optimize e-commerce websites. Customer Flow: This is the pattern of behavior and way that a customer navigates through a store.
Understanding customer flow and the common patterns that emerge when customers interact with merchandise based on the store layout is critical to retail management strategy. Physical retailers are able to track this using analytics software and data from in-store video and the wifi signal from smartphones. For example, solution providers like RetailNext provide shopper analytics software for retailers to understand flow and optimize the customer experience based on in-store video recordings.
The technology also exists to track the digital customer flow and online shopping behavior. While the exterior retail store layout includes exterior store design and customer flow, it also includes the following factors: Geographic location of the retail store real estate Size of the building and length of the walkways accessible from the entrance and exit Use of furniture and exterior space for people to gather and interact Style of architecture of the retail building Color of paint and choice of exterior building materials Design of the physical entrance and exterior window displays The objective of retail store design is to positively impact customer experience and create value, which is the primary goal of retailers in the supply chain.
See how Smartsheet can help you be more effective. A Step-By-Step Guide to Planning Store Layouts that Maximize Your Space It is essential to understand your customer flow and the general patterns of navigation in your specific retail environment before you can optimize customer experience and plan a strategic store layout.
Step One: Target The First Floor The first step to maximize your profitable retail space might be the most unavoidable, however the principle and knowledge behind the customer behavior is crucial for understanding your overall design strategy. Step Three: Avoid The Transition Zone After you identify how your customers navigate your entire retail space, turn your attention back to the entrance. Step Five: Remove Narrow Aisles Finally, follow your customer flow through the transition zone and around the retail space in a counterclockwise pattern.
Essential Retail Store Layouts Once you research and understand how customers navigate your store, you can start influencing how they interact with the merchandise. Forced-Path Store Layout. What Is a Boutique Store Layout? Top Store Layout Design Strategies that Impact the Customer Experience Moving merchandise from the end of the supply chain to the customer is a retailer's primary function.
Operating in the U. It includes store and exhibit design, fashion merchandising, visual merchandising content, and more. Store Design and Visual Merchandising: The website design:retail covers retail trends, products, and projects, and publishes an aggregate list of products and services.
Retail Design Institute: The Retail Design Institute is the largest and oldest not-for-profit store planning and design organization. Founded in , members include architects, graphic designers, lighting designers, interior designers, store planners, visual merchandisers, resource designers, brand strategists, educators, trade partners, trade media, and students of design.
The website publishes a list of design resources. American Society of Interior Designers ASID : ASID is a multi-disciplinary professional organization for interior designers, students, and retail manufacturers and suppliers that satisfy the organization's acceptance standards for accreditation.
Members receive access to services by industry experts in legal assistance, human resources, liability and disability insurance, and more. Retail Store Layout Software One application you can use to create diagrams of store layouts is Google Drawing, a free software application available in the Chrome Web Store. Improve Retail Store Operations with Smartsheet for Retail Empower your people to go above and beyond with a flexible platform designed to match the needs of your team — and adapt as those needs change.
The planning is needed in various areas including selection of retail category, financial sources , location decision, physical facilities , type of license, staffing, and spectrum of activities to be offered. After a decision is made to launch a new pharmacy,the following considerations are made 1. Minimum Qualifications A person who is interested to start a retailsale drug store must be Registered Pharmacist With State Pharmacy Council A person who does not possess degree or diploma in pharmacy can also open a drug store but the licence for the retailsale of drugs will only be granted to a registered pharmacist employed for the purpose 2.
Minimum space area of 10 square meters 3. Physical Characteristics of a pharmacy are used to develop an image and draw customers , consist of;.
Before a pharmacist under takes to design a layout or modernize the pharmacy. In case of medical store 96 sq ft with minimum breadth of 08 ft in front and height of 08 ft. The premises has proper and adequate facility for storage of drugs and for their protection from direct sunlight, dust or dirt, including refrigeration facility. Before transforming the idea of retail pharmacy to a real business, the owner must consider the form of retail to be adopted. There are four major types of community pharmacies ;.
However , it may be selling all drug categories including or excluding narcotics and other controlled drugs. This concept is gainning success and there is an increasing trend, particularly in big cities such as Karachi , Lahore , and Rwalpindi, Islamabad. More credibility Wide geographical coverage through many chains Economical buying due to bulk purchase making more profit Able to attract qualified persones because of having job structure Efficient as can afford use of more employees, better service, sales training , use of computer,etc.
It consist primarily of complete clerk service with only a small part of the merchandise exposed for patrons to handle. This is one of the compulsion for prescription products where there is no selection of the consumer at retail level. Thus, in this setup there is no provision of self-service or self-selection.
The pharmacy personnels dominantly provide services for supply of drugs to the consumers,it facilitates maximum interchange between pharmacy personnel and patrons. The modern example of this layout design is the pharmaceutical center in which no merchandise is on display. This type of layout design exist for prescription and selected non- prescription drugs, surgical and orthopedic appliances and supplies. This type of layout design dictates that clerk service be maintained at all service-oriented departments,such as cosmetics, photo supplies , prescription, and selected non prescription drugs, surgical and orthopedic appliances and supplies ,and veterinary departments.
Much of other merchandise, however , is displayed in a manner that the patrons may see, handle, and select themselves but prescription item has no possibility of self selection. But it could be for the nutritional supplements, cosmetics, contraceptives and other OTC health related items.
A retail setup cannot run totally on self-selection bases on account of availability of prescription drugs. This type of layout is most often used in super drug stores but for the non-drug items and commodities such as cosmetics and nutritional supplements. Usually convenience goods such as tobacco, candy and some times magazines and photosupplies are stocked in the island.
The major traffic generatting departments are located around the walls which display counters or showcases placed in front of the wall shelves. This style features open display of merchandise on the wall shelving without showcases or counters in front of the wall shelves.
The main wrapping counter , short or long , is placed across the rear of the store in front of the prescription counter. One or two rows of gondolas are placed in the center of the pharmacy. This style became popular for a time coz of the ease and low cost of installing fixtures. Large super drug stores utilize a modification of this style. Our experienced design staff can help you with a new opening or renovation. We have designed all types of stores and pharmacies for over 50 years. Our store planning and retail design service is an extraordinary value that will get you off to a great start.
Let Store Planning Services help you create a well planned and successful store. The U.
0コメント