Can not open microsoft word attachement

Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Thanks, Karen. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Out of all these file extensions, the one you should be wary of opening is an executable file.

The same is true if the associated file is different from the file type. A PDF with an. Inability to open attachments also happens when one of these two things occur-the file associated is incorrect or there is a problem with the program required to open the file attachment. A compressed file, for instance, could have a.

The antivirus or firewall protection installed on your computer or device may be blocking your ability to download email attachments. If the email comes from a MAC computer and the file attachment is not saved in a Windows-compatible format, then this can pose a problem. You will have to inform the email sender that the receiver is using a Windows computer and the attachment must be saved accordingly.

Just remember to only download and open attached files from a trusted sender, especially if the attachment is an executable file. Even if the email comes from someone you know, it pays to be extra careful. Thanks for your feedback, add a comment here to help improve the article. Can you open open Word and get a new blank document?

Can you open other Word documents that are on your computer? Can you tell us what is the version number of Word that you are using? I have the same question Report abuse. Details required :. Cancel Submit. Stefan Blom MVP. If you download the attachment to your computer and then open it from within Word, do you still get an error message?

How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Stefan Blom's post on April 22, Tried twice; once with a document with previous work in it and once as a brand new document. In reply to JesseEwing's post on April 23, It's any document that's attached to an email.